Terms and Conditions

T&CVersion 1.0 Last Updated: 02 May 2025

By using our website www.eco-wise.co.uk and platform platform.eco-wise.co.uk, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. If you register with our website or buy any product or service from our website, we will ask you to expressly agree to these terms and conditions.

Our website uses cookies. By using our website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

(A) References

References in this document (“these terms”) to “We”, “Us” and “Our” are to Ecowise Ekodenge Ltd, registered at 184 Shepherds Bush Road, W6 7NL, London, United Kingdom.

We operate the website www.eco-wise.co.uk (the “Website”) and platform platform.eco-wise.co.uk (the “Software Platform”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”). Our Services include providing you with a means of communicating information about products that you as a user own or handle or require information about, or need to communicate about from and to other product life cycle partners including product users and consumers. Different aspects of our Services may be presented through “click-through tiles”, which typically are images that a user of our Services can click on to select a Service.

References to “You” and “Your” in these terms are to the person accepting these terms as users of our software platform in general, whether they are our client users or product life cycle parties or consumers that handle a product or other user types.

References to “Client” or “Clients in these terms are specific to registered organisations and their users that want to receive access to specific Services that require payment, and are in the processing of paying fees or already pay fees for using our software platform to gain access to enhanced Services.

You can contact us by email at info@eco-wise.co.uk, or by mail to the above listed address.

(B) General disclaimer

(1) Exclusion of warranties, representation and guarantees

The site and all of its text, images and software (Collectively, “contents”) are provided on an ‘as is’ basis without any warranties of any kind, whether express, implied or statutory. You agree that you must evaluate, and that you bear all risks associated with, the use of the site, including without limitation any reliance on the accuracy, completeness or usefulness of any content available through or in connection with the site.

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(2) Product information

We make every effort to display as accurately as possible information about the products as provided to us by our Clients, including the colors, features, specifications, and details of the product information available on our Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

(C) Terms and conditions of use

(3) Licence to use our Services

Unless otherwise stated, we own the intellectual property rights of our Services and material on our Services. Subject to the licence conditions below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from our Services for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions of use. You must not: (a) republish material from our Services (including republication on another website); (b) sell, rent or sub-license material from our Services; (c) show any material from the website in public; (d) reproduce, duplicate, copy or otherwise exploit material on our Services for a commercial purpose; (e) edit or otherwise modify any material on our Services; or (f) redistribute material from this website, except for content specifically and expressly made available for redistribution.

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(4) Acceptable use

You must not use our Services in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our Services to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our Services to transmit or send unsolicited commercial communication. You must not use our Services for any purposes related to marketing without our express written consent.

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(5) Payments

If you want to become a Client or have established yourself as a Client, you agree to provide current, complete, and accurate purchase and account information for all purchases made via our Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in GBP pounds sterling.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through our Services. We may, in our sole discretion, limit or cancel quantities purchased per company or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

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(6) Restricted access

Access to certain areas of our Services is restricted. We reserve the right to restrict access to other areas of our Services, at our discretion. If we provide you with or you generate a password to enable you to access restricted areas of our Services or other content, you must ensure that that password is kept confidential. You must notify us in writing immediately if you become aware of any unauthorised use of your account or password. You are responsible for any activity on our Services arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure. You must not use any other person’s user ID and password to access our Services. We may disable your account on our Services in our sole discretion without notice or explanation.

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(7) User content

In these terms and conditions of use, “your content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our Services, for whatever purpose.

Your content (and its publication on our website) must not: (a) be libellous or maliciously false; (b) be obscene or indecent; (c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right; (d) infringe any right of confidence, right of privacy, or right under data protection legislation; (e) constitute negligent advice or contain any negligent statement; (f) constitute an incitement to commit a crime; (g) be in contempt of any court, or in breach of any court order; (h) be in breach of racial or religious hatred or discrimination legislation; (i) be blasphemous; (j) be in breach of official secrets legislation; (k) be in breach of any contractual obligation owed to any person; (l) depict violence in an explicit, graphic or gratuitous manner; (m) be pornographic or sexually explicit; (n) be untrue, false, inaccurate or misleading; (o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage; (p) constitute spam; (q) be offensive, deceptive, threatening, abusive, harassing, or menacing, hateful, discriminatory or inflammatory; or (r) cause annoyance, inconvenience or needless anxiety to any person.

Your content must be appropriate, civil, tasteful and accord with generally accepted standards of etiquette and behaviour on the internet. You must not use our Services to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms and conditions.

You must not submit any user content to our Services that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our Services, or stored on our servers, or hosted or published upon our Website and Software Platform.

Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our Services.

If you become aware of any content on our Services that breaches these terms and conditions, please notify us immediately by email or using our website contact form.

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(8) Third party websites

Our Services include hyperlinks to other websites owned and operated by third parties. These links are not recommendations. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

(D) General and interpretative provisions

(9) Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

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(10) Breaches of these terms and conditions

Without prejudice to our other rights, if you breach these terms and conditions of use in any way, or if we reasonably suspect that you have breached these terms and conditions of use in any way, we may: (a) send you one or more formal warnings; (b) temporarily suspend your access to the website; (c) permanently prohibit you from accessing our Services; (d) block computers using your IP address from accessing our Services; (e) contact your internet services provider and request that they block your access to our Services; (f) bring court proceedings against you for breach of contract or otherwise; (g) suspend and/or delete your account with our Services; and/or (h) delete and/or edit any or all of your content.

Where we suspend or prohibit or block your access to our Services or a part of our Services, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

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(11) Entire agreement

These terms and conditions, together with our privacy policy, and any additional license agreements you may have agreed with us that have legal status establishing you as a Client, constitute the entire agreement between you and us in relation to your use of our Services, and supersede all previous agreements in respect of your use our Services.

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(12) Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of England and Wales, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.